Terms of service.

7sense helps businesses work inbound leads. It adds context to new inquiries, helps teams respond faster, and suggests next steps.

7sense provides context and suggestions to support your team. Your team remains responsible for the decisions it makes and the messages it sends.

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for activity that happens under your account.

You must be authorized to act on behalf of the business you register.

When using the Service, you agree not to:

• Use the Service to send spam or unlawful communications.
• Submit data you do not have the right to process.
• Attempt to access other customers’ data or disrupt the Service.
• Reverse engineer, resell, or misuse the Service beyond your plan.

You retain ownership of the lead data and other content you connect to the Service. You grant us the rights needed to process that data to provide the Service, as described in our privacy policy.

You are responsible for having a lawful basis to collect and process the lead data you connect, and for how your team uses lead briefs and suggested replies.

Paid plans are billed monthly based on the plan you select. Plan limits, such as leads per month, are described on our pricing page.

Plans are month-to-month. You can upgrade, downgrade, or cancel at any time; changes take effect at the next billing cycle. Fees already paid are non-refundable except where required by law.

We work to keep the Service available and useful, but we do not guarantee uninterrupted operation. We may improve or change features over time. If we make a change that materially reduces the Service, you may cancel your plan.

The Service is provided "as is" without warranties of any kind, express or implied. Lead context and suggestions are provided to assist your team and may contain inaccuracies; verify important details before acting on them.

To the maximum extent permitted by law, 7sense will not be liable for indirect, incidental, special, or consequential damages, or lost profits or revenues. Our total liability for claims relating to the Service is limited to the amount you paid us in the twelve months before the claim.

You may stop using the Service and cancel your plan at any time. We may suspend or terminate access for breach of these terms, with notice where practical. Upon termination, we will delete or return your data as described in our privacy policy.

These terms are governed by the laws of the jurisdiction in which 7sense is established, without regard to conflict of law rules. Disputes will be resolved in the courts of that jurisdiction.

We may update these terms from time to time. We will post the updated version on this page with a new "last updated" date. Continued use of the Service after changes take effect means you accept the updated terms.

If you have questions about these terms, contact us through the contact options on our website at 7sense.ai.