Privacy policy.

We collect information in three ways:

• Information you give us — such as your name, email address, company, role, and goals when you request a demo, start a pilot, or contact us.
• Information our customers submit — when a training provider uses 7sense, we process course content and learner activity data they connect, such as assessments, progress signals, and instructor configurations.
• Information collected automatically — basic usage data such as pages visited, browser type, and approximate location derived from IP address.

We use the information we collect to:

• Provide and operate the 7sense service, including concept models, adaptive learning paths, diagnostics, and readiness dashboards on behalf of our customers.
• Respond to your inquiries and demo requests.
• Improve our website and service.
• Send service updates and, with your consent, marketing communications.
• Protect against fraud, abuse, and security risks.

7sense helps organizations understand learner competency. When a customer connects course content or learner activity, we process that information to build concept models, personalize learning paths, and produce readiness insights for that customer.

We process this data on behalf of our customers, who remain responsible for how they collect and use learner information. If you are a learner and have questions about your data, please contact the organization that enrolled you, or reach out to us and we will help route your request.

We do not use your customer content or learner data to train foundation models for other customers.

Our website uses only the cookies and similar technologies needed to operate the site and understand aggregate usage. We do not sell personal information.

We do not sell your personal information. We share information only with:

• Service providers that help us run 7sense, such as hosting and infrastructure providers, under contracts that protect your data.
• Our customers, when the information is part of learning or readiness insights prepared for them.
• Authorities, when required by law or to protect rights, safety, and security.

We keep personal information only as long as needed for the purposes described in this policy, to comply with legal obligations, or as instructed by the customer on whose behalf we process it. When data is no longer needed, we delete or anonymize it.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.

To exercise these rights, contact us using the details below. We will respond within the time required by applicable law.

We use reasonable technical and organizational measures to protect the information we process, including encryption in transit and at rest and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. We will post the updated version on this page with a new "last updated" date.

If you have questions about this policy or how we handle data, contact us through the contact options on our website at 7sense.ai.